Public Offer for Access to Spacy VPN

Version of 28 September 2026.

In short

• This offer is an agreement for paid access to Spacy VPN for the period you choose: 30, 90, 180 or 365 days.
• The agreement is made when you pay. You don't need to sign anything separately.
• The price is the one shown on the payment page. You are charged in roubles through YooKassa.
• No auto-renewal. You pay for each period yourself, and we don't store card details.
• A refund is possible if the service didn't work through our fault. Send your request within 7 days of payment.

1. Parties and general provisions

1.1. The Contractor is Spacy Network. You can reach the Contractor by email at legal@spacy-network.xyz or through support: in the app (Settings → Support), on the website or in Telegram at @spacy_support.

1.2. The User is an individual who pays for access to the Service on the spacy.site website.

1.3. This offer is the Contractor's public proposal to enter into an agreement on the terms below.

1.4. This offer supplements the Terms of Use. On payment matters, where the two documents conflict, this offer prevails. In everything else, the Terms of Use apply. Personal data is processed under the Privacy Policy.

2. Definitions

2.1. Service: Spacy VPN, meaning the iOS and macOS apps, the spacy.site website and the service's Telegram bots.

2.2. Account: the User's account in the Service.

2.3. Subscription: the right to use the Service's VPN servers until a certain date.

2.4. Plan: the access period the User pays for.

2.5. Payment page: the page in the website account area where the User chooses a plan and sees the final price.

2.6. YooKassa: the payment service of YooMoney NBCO LLC, through which payment is taken.

3. Subject of the agreement

3.1. The Contractor gives the User access to the Service's VPN servers for the paid period. The User pays for this access.

3.2. What access includes, and what the Contractor does not guarantee, is set out in section 2 of the Terms of Use. In particular, the Contractor does not guarantee access to specific sites or operation on networks where VPNs are restricted or blocked.

3.3. The number of devices that can use a subscription at the same time is limited. Limit: 5 devices.

4. Acceptance

4.1. Paying for a plan on the payment page is acceptance of this offer.

4.2. From the moment of payment, the agreement is concluded and the User is deemed to have accepted this offer in full and without reservation.

4.3. You need an account to pay. The paid period is credited to the account from which the User made the payment.

5. Plans and prices

5.1. Plans:

5.2. The price of a plan is shown on the payment page. Prices on other pages of the website may be shown in US dollars for convenience.

5.3. Payment is made in roubles at the price the User sees on the payment page before going to YooKassa.

5.4. The Contractor may change prices. A new price does not affect periods already paid for.

5.5. VAT is not charged.

6. How payment works

6.1. The User chooses a plan, optionally enters a promo code and gives an email for the receipt. If an email is already linked to the account, it can be used.

6.2. Payment takes place on the YooKassa page. YooKassa determines the available payment methods.

6.3. Bank card details are entered only on the YooKassa side. The Contractor does not receive or store them.

6.4. Payment is complete when YooKassa has confirmed it.

7. When access is provided

7.1. Access is provided once YooKassa has confirmed the payment.

7.2. If the subscription is still active, the paid days are added to its end date.

7.3. If there is no subscription or it has ended, the period counts from the moment of payment.

7.4. Access is deemed provided when the paid days have been credited to the account. The subscription end date is shown in the app and in the website account area.

8. No auto-renewal

8.1. The subscription does not renew automatically. The Contractor does not store card details and does not charge money without the User's action.

8.2. When the period ends, access to the VPN servers stops. To continue, the User pays for a new period.

9. Receipt

9.1. After payment, an electronic receipt is issued.

9.2. The receipt is sent to the email given at payment.

10. Promo codes

10.1. A promo code gives a discount on one payment.

10.2. Each promo code can be used once per account.

10.3. A promo code may have an expiry date and an overall usage limit. If it has expired or the limit is used up, the code does not apply.

10.4. Promo codes can't be exchanged for money and can't be combined with other promo codes in one payment.

11. Refunds

11.1. Refunds are not automatic. The Contractor reviews every request individually.

11.2. To request a refund, write to support within 7 days of payment. Include:

• the payment number;
• what the problem is;
• your device and OS version;
• your country and internet provider;
• how long the problem has been happening.

11.3. The Contractor refunds the money in full or in part if the Service substantially failed to work through the Contractor's fault and the Contractor couldn't fix it.

11.4. There is no refund if the cause is:

• VPN blocking or restrictions by the provider, the network administrator or the authorities;
• the settings, fault or incompatibility of the User's device;
• a breach of the Terms of Use that led to access being restricted.

11.5. Money is returned by the same method used for payment, within the time frames set by YooKassa and the bank.

11.6. Unused subscription time is not compensated if the account is deleted.

11.7. This section does not limit rights that the law gives consumers and that can't be limited by contract.

12. Liability

12.1. The parties are liable for failing to perform the agreement in accordance with the law and this offer.

12.2. The Contractor is not liable for:

• indirect losses, lost profits or loss of data;
• the actions of providers, networks and authorities, including blocking, traffic filtering and DPI;
• failures at YooKassa, banks and payment systems;
• the content of sites and services the User opens through the VPN.

12.3. The Contractor's total liability is limited to the amount the User paid for the most recent paid period.

12.4. Neither party is liable for failure to perform caused by force majeure.

13. Term and termination

13.1. The agreement is in force from the moment of payment until the end of the paid period.

13.2. The Contractor may suspend or end access on the grounds set out in section 7 of the Terms of Use.

13.3. The User may stop using the Service or delete the account at any time. Money for unused time is then refunded only under the rules of section 11.

13.4. The Contractor may change this offer by publishing a new version on the website. The new version applies to payments made after it is published.

13.5. The Contractor may withdraw this offer at any time. Periods already paid for are kept.

14. Disputes

14.1. Write to us first: most issues are resolved by support. We reply to a formal complaint within 7 days.

14.2. The agreement is governed by the law of the Russian Federation, unless the law of the User's country requires otherwise for consumers.

14.3. If we can't reach agreement, the dispute goes to the court determined by law.